Task Templates

Task configuration is done through the task template. When configuring a user task, a template must be specified. The template includes various settings that affect the visibility of the task in the task list.

The user task template includes the following parameters:

1. Name and system name of the template - how it will be displayed in the template list and what the user task will be called.
2. Regulatory processing time, min - the time given to process the task from its creation. If this time is exceeded, the task is considered overdue and marked with a red "Exclamation Mark" icon.
3. Distribution algorithm - the algorithm automatically determines the task performer (in case of unavailability, reassignment is available in the task list). Users can choose an available algorithm from the list or add a new one by clicking "+".
4. User task processing widget - a link to a widget designed for the user, displaying and processing the necessary input data. An example of setting a link to a widget: humantaskui:q-bpm-human-task-list:vacation-application (<ui service name>:<component name>:** <widget name>**.).
5. Responsible parties - a list of objects (user, role, user group) who have access to view the task in the user task list.
6. Actions - a list of actions available for task processing. The listed actions must be designed (and considered) as branches on the business process diagram.
7. Notification - connect a customized notification to send information about a task.
8. Escalation - configuration of escalation for the created user task based on conditions. When the escalation condition is triggered, a child task with the "Escalation" mark will be automatically created for the user task. Available escalation criteria:

• Task processing duration - regulatory task processing time. If the specified value is exceeded, an "Escalation" task will be created.
• Exceeding the regulatory processing time - if the task has the "Overdue" mark, an "Escalation" task will be created.